Under Canvas
  • Under Canvas Group - Under Canvas- Mt. Rushmore
  • DOE
  • Seasonal

Under Canvas is currently looking for hard-working, upbeat staff members for our Mount Rushmore location in South Dakota.  You will be a great candidate for this position if you are interested in working outdoors, love helping guests have a magical experience, have a great attitude, and work well with a diverse group of co-workers.

Working season: March-September

General description of purpose: 

Overall management of housekeeping and laundry staff to provide guests with a consistently clean and wholesome environment while they stay with Under Canvas. Attend to any additional guest needs as required  to ensure a relaxing and comfortable experience.   

 

Employee's responsibilities shall include, but are not limited to: 

 

  • Departmental Objectives – Set priorities and key objectives for the housekeepers and laundry attendants.  Ensure successful implementation and take corrective action when needed.  Regularly inspect all areas under housekeeping care. 

 

  • Staff Relations – Develop a high level of trust and mutual respect with housekeepers and laundry attendants to reduce turnover and build engagement.  Communicate effectively and constantly while building staff skill sets, knowledge, and abilities.  Be visible and available to all housekeepers while maintaining an open-door policy.  Counsel with housekeepers as needed to reduce internal conflict and promote well-being. 

 

  • Staff Evaluation – Conduct weekly one-on-one appraisals for housekeepers and laundry attendants, correcting and disciplining when needed.  Institute a department policy of openness and positive reinforcement to foster an A+ workforce. 

 

  • Leadership – Ensure all company policies are known and followed.  Train and reinforce each staff member on all needed processes. Present an accurate and effective image of successful leadership.  Delegate appropriately. 

 

A few examples of housekeeping responsibilities: 

 

  • Acknowledge and greet all guests as you meet them in or around camp 

  • Make sure the housekeeping carts are stocked at the beginning and end of each shift with appropriate items 

  • Respect the guest's personal property and privacy 

  • Return all guest items that have been left behind to Lost and Found 

  • Report any items (furniture, lighting fixtures, etc....) that are broken or need to be exchanged 

  • Collect and/or pick up trash 

  • Accomplish all daily assigned tasks 

  • Create and manage schedules for all housekeeping staff 

  • Coordinate with camp management to ensure all guest needs are met 

  • Meet with management regularly to align goals, report on progress, and receive instruction 

 

Knowledge, Skills, and Abilities Required: 

  • Constant bending, kneeling, standing and walking 

  • Ability to continuously lift 25lbs 

  • Ability to push a loaded cart tent to tent 

  • Enjoy working for long periods of time outdoors in possibly uncomfortable temperatures and/or weather 

  • Communicate well with other housekeepers, managers, and different departments 

  • Experience in housekeeping 

  • Ability to effectively delegate responsibilities 

  • Ability to provide corrective action 

  • Skillful at adaptation to change, personal improvement, and organization 

  • Supervisory or management experience in housekeeping in a hospitality environment preferred

Employee housing is available for staff members at the rate of $200/month per shared room. Housing is located in Rapid City, SD- must have own transportation to and from the workplace.

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