Under Canvas
  • - UC- Mt. Rushmore
  • DOE
  • Seasonal

Under Canvas, the nation's largest Glamping company, is looking for amazing staff for our 2018 season at our camp outside Yellowstone National Park. If you love working outdoors, get along great with co-workers, love to help guests have an exceptional experience, and want to try a new adventure, we are the company for you!

Working season: May - September


Maintenance Supervisor 

 Position reports to: General Manager 

 General description of purpose: 

To maintain and repair all inside and outside of tents and buildings.  Take care of all furnishings that need repair or replacement.  Schedule all maintenance staff according to the needs of the camp.  Keep the overall appearance of Under Canvas pleasing to the eye. 


Employee's responsibilities shall include, but are not limited to: 


  • Guest Services – Respond in a timely manner as guest report items, or any repairs needed to the tents.  Follow all entering and leaving procedures during a guest stay.  Be respectful of the guest's personal property and privacy. 


  • Departmental Objectives – Set written priorities and key objectives for each member of the maintenance staff.  Ensure successful implementation and take corrective action when needed.  Regularly inspect all areas of camp. 


  • Staff Relations – Develop a high level of trust and mutual respect with maintenance staff to reduce turnover and build employee engagement.  Communicate effectively and constantly while building staff skill sets, knowledge, and abilities.  Be visible and available to all staff while maintain an open-door policy.  Counsel with staff as needed to reduce internal conflict and promote well-being. 


  • Staff evaluation – Conduct performance appraisals and development plans for maintenance staff, correcting and disciplining when needed.  Have regular meetings with staff to ensure the maintenance department is running smoothly and following set standard, set goals, and improve engagement with staff. 


  • Teamwork – Communicate with all departments about current projects that affect guests and employees.  Keep the front desk updated on continual repairs happening to a guest's tent, so they can follow up with the guest if they're to ask. 


  • Leadership – Ensure all company policies are known and followed.  Present an accurate and effective image of successful leadership.  Delegate appropriately.  Confidently guide and direct maintenance staff. 


  • Equipment – Must be able to maintain and repair tents, plumbing systems, propane gas water heater, propane heaters, stove pipes, decks, trailers, vehicles, generators, solar power equipment.  Report any items or issues that may need the Maintenance supervisor's attention.  Keep track and take care of all tools necessary to complete all daily tasks. 


  • Safety – Oversee emergency procedures before and after storms, sometimes working all hours to restore services/accommodations for guests.  Respond to guest, staff, and camp emergencies.  Follow and enforce all health and safety codes set in place by Under Canvas and local/federal governing agencies. 


  • Grounds – Keep all outside areas in great condition.  Water all necessary plants and trees.  Keep all wood stocked for guests.  Make sure all walking and driving paths are clear from debris and anything that would cause injury to oneself or vehicle.  Maintain the overall outdoor appearance of Under Canvas.  


Knowledge, Skills, and Abilities Required: 


  • Ability to walk, stand, bend/kneel continuously throughout your shift 

  • Ability to lift at least 25lbs 

  • General construction skills required 

  • Ability to work with wood stoves, propane, gas, and electric 

  • Familiarity with using generators and operating in an off-grid setting 

  • Manage and implement health and safety policies for guests and staff 

  • Ability to troubleshoot and make repairs 

  • Excellent interpersonal skills 

  • Flexibility with changeable working schedule and hours and tasks 

  • Ability to work for long periods of time outdoors in uncomfortable temperatures 

  • Know how to manage pest control without it affecting guests and employees 

  • Extremely organized and motivated, and can multi-task 

  • Hard-working, eager, flexible, enthusiastic and willing to accept new challenges 


Employee housing is available to staff at the rate of $200/mo for a shared room. Housing is located in Rapid City, SD - must have own transportation to and from the work place.

This position has been closed and is no longer available.
Under Canvas


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