Under Canvas
  • - Bar N Ranch
  • $10-$11
  • Hourly
  • Seasonal

Front Desk (Concierge) 

  

Position reports to: Front Desk Supervisor 

 

Pay Range: Hourly ($10-$11) 

 

General description of purpose: 

Although you will be working at the front desk, your job is about so much more than just checking guests in and out of the ranch Concierges' are the face of Bar N Ranch, the first on site interaction a guest may have is in the lobby of the lodge. The staff in this position need to be brand ambassadors, tour guides, helpful information, and overall problem solvers.  

 

You will be successful at Bar N Ranch if you are friendly, kind, helpful, love working outdoors, are genuinely concerned about making people happy and comfortable, and interested in participating in the local activities so that you can recommend them to guests. 

 

Front Desk responsibilities shall include, but are not limited to: 

  • Always keep the front desk and lobby area clean, presentable, and engaging. 

 

  • Guest Services – In a timely and friendly manner, respond to guest questions about their stay, the room/cabin they are staying in, and any needs that come up during their stay. 

 

  • Guest Arrival – Greet guests, efficiently complete check-in procedures, inform guests of policies, ranch layout, food options, ranch activities, and amenities. Deliver guests and luggage to their room/cabin and explain all aspects of their stay. Give A+ customer service by anticipating any future needs based on their situation and circumstances. 

 

  • Concierge – Become knowledgeable about the area and all available local activities.  Some of these activities might include hiking, fishing, movies, shopping, etc....  Learn about resources you can use to answer guest questions and that the guest would be able to use as well. 

 

  • Team Player – Communicate with co-workers and other departments to create a great environment for the guests. 

 

Knowledge, skills, and Abilities Required: 

  • Customer service knowledge and experience 

  • Concerned about cleanliness and attention to detail 

  • Ability to be outgoing, pleasant, and empathetic even in confrontational situations 

  • Ability to work for long periods of time outdoors in possibly uncomfortable temperatures and/or weather and view the experience as an adventure 

  • Ability to handle multiple tasks simultaneously while projecting a positive attitude and engaging manner 

  • Ability to skillfully work with a variety of personalities, circumstances, and environments 

Employee housing is available for staff members at the rate of $200/month per shared room.  Housing is located onsite.




This position has been closed and is no longer available.
Under Canvas

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