Under Canvas
  • Under Canvas Group - Under Canvas - Reservations
  • DOE
  • Full Time

 
 

Under Canvas Reservation Agent

 

We believe being outdoors inspires, connects, invigorates, and restores people. We enable our employees and guests to have unique experiences that enrich lives and strengthen relationships. We are advocates in providing opportunities to immerse our employees and guests in nature to foster environmental consciousness. We believe in preserving natural beauty, and therefore take a minimalist approach to development and use of resources. Finally, we believe experiencing the outdoors doesn't always have to mean "roughing it".

Our Mission:

To enrich lives by enabling people to share experiences in the outdoors in comfort and style

As a Reservation Agent with Under Canvas, you are often the first point of contact for our guests. It is your responsibility to deliver the best possible introduction to our guests as they begin their journey with Under Canvas. It is our mission to assist our guests in creating a memorable, legendary experience! 

 

Daily Duties:

  • Process all reservation requests, changes, and cancellations received by phone or email  
  • Identify guest reservation needs and determine appropriate lodging needs
  • Verify availability of room type and rate
  • Up-sell upgraded accommodations and activities
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and accommodations
  • Follow sales techniques to maximize the guests experience

 

 

Required Skills:

  • Excellent customer service skills
  • Excellent interpersonal skills
  • Excellent telephone & computer skills
  • Outstanding attention to detail
  • Hard-working, eager, flexible, enthusiastic and willing to accept new challenges.
  • Must be able to work nights and weekends
  • Extremely organized and self-motivated -- a strong multi-tasker.

 

You have been chosen to assist our guests in turning their vision of what a perfect glamping experience should be into a reality. Camping as it should be.

 

 This position is for night and weekends. Part-time and Full-time positions available.

Apply online at undercanvas.com

 

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